Voice automation that advances care and outcomes

Containment rate
Current containment rate: 77%
00:05
Patient

Hi, I’m a patient of Dr. Gill. I am calling to reschedule an upcoming appointment.

AV
00:08

I can help you reschedule. Who am I speaking to?

00:10
Patient

John Le

AV
00:11

Thank you John, it looks like you are scheduled for tomorrow, at 9am. To confirm you’d like to reschedule?

Attune partners with healthcare organizations to

Improve access without overextending staff or increasing headcount

Strengthen engagement with empathy and trust

Support compliance and audit readiness with confidence

Provide measurable ROI that leadership can stand behind

Unlock better outcomes through consistent follow through

Solutions that strengthen access, quality, and the experience of care

Every conversation in healthcare carries responsibility. Attune ensures patients and members receive support that is accurate, compassionate, and aligned to what matters most in their care, at scale.

Care coordination access

Keep patients on track with guided next steps and faster support

What we automate

Scheduling, reminders and rescheduling

Post discharge and transitions of care

Referral coordination

Preventative and quality programs

Proactive outreach that protects health and reimbursement

What we automate

Screening reminders

Chronic care follow up

Wellness education and outreach

Contact center efficiency

Empower staff to focus on the moments that require clinical
judgement and human presence

What we automate

Non-clinical Q&A and information delivery

Triage and transfers when human expertise is required

Routing with transcript summaries for better handoffs

Member experience and retention

Promote connection and confidence across the member journey

What we automate

Personalized welcome calls and onboarding education

Proactive benefit guidance and reminders

Satisfaction and outreach programs to keep members engaged

Financial and administrative clarity

Simplify complex topics so members feel informed rather than overwhelmed

What we automate

Claims status updates and next steps

Coverage and cost explanation

Guided routing to the right resource

Quality and stars operations

Campaigns built with compliance and performance accountability at the core

What we automate

Targeted Stars outreach aligned with every rule and preference

Experience feedback loops and audit ready documentation

Smarter engagement with members who need support most

Agentic Voice that protects trust and advances care

Success builds confidence. Teams start with a single workflow and scale as they realize its impact on quality, cost and the experience of care. Attune ensures every interaction remains accurate, empathetic, and fully accountable.

Compliance
Clinical alignment
Operational excellence
Human empathy